# Ebook The Nature of Technology: What It Is and How It Evolves, by W. Brian Arthur

Ebook The Nature of Technology: What It Is and How It Evolves, by W. Brian Arthur

As recognized, book The Nature Of Technology: What It Is And How It Evolves, By W. Brian Arthur is well known as the window to open up the globe, the life, as well as new thing. This is what the people now need a lot. Also there are many individuals that don't like reading; it can be an option as recommendation. When you truly require the ways to create the following motivations, book The Nature Of Technology: What It Is And How It Evolves, By W. Brian Arthur will really direct you to the method. Moreover this The Nature Of Technology: What It Is And How It Evolves, By W. Brian Arthur, you will have no regret to obtain it.

The Nature of Technology: What It Is and How It Evolves, by W. Brian Arthur

Ebook The Nature of Technology: What It Is and How It Evolves, by W. Brian Arthur

Just how a suggestion can be got? By looking at the celebrities? By checking out the sea and checking out the sea interweaves? Or by reviewing a publication The Nature Of Technology: What It Is And How It Evolves, By W. Brian Arthur Everyone will have specific characteristic to obtain the inspiration. For you which are passing away of books and also consistently obtain the motivations from books, it is actually fantastic to be below. We will certainly reveal you hundreds compilations of the book The Nature Of Technology: What It Is And How It Evolves, By W. Brian Arthur to check out. If you such as this The Nature Of Technology: What It Is And How It Evolves, By W. Brian Arthur, you could additionally take it as all yours.

If you get the published book The Nature Of Technology: What It Is And How It Evolves, By W. Brian Arthur in online book establishment, you might also locate the exact same problem. So, you must relocate store to shop The Nature Of Technology: What It Is And How It Evolves, By W. Brian Arthur and also hunt for the offered there. However, it will certainly not happen here. Guide The Nature Of Technology: What It Is And How It Evolves, By W. Brian Arthur that we will certainly supply right here is the soft file concept. This is what make you could conveniently locate as well as get this The Nature Of Technology: What It Is And How It Evolves, By W. Brian Arthur by reading this site. We provide you The Nature Of Technology: What It Is And How It Evolves, By W. Brian Arthur the most effective product, constantly as well as constantly.

Never question with our deal, because we will always offer just what you need. As such as this upgraded book The Nature Of Technology: What It Is And How It Evolves, By W. Brian Arthur, you may not locate in the various other location. However here, it's extremely simple. Just click and download and install, you can possess the The Nature Of Technology: What It Is And How It Evolves, By W. Brian Arthur When convenience will ease your life, why should take the difficult one? You could acquire the soft data of guide The Nature Of Technology: What It Is And How It Evolves, By W. Brian Arthur right here as well as be member people. Besides this book The Nature Of Technology: What It Is And How It Evolves, By W. Brian Arthur, you could additionally locate hundreds listings of guides from many sources, compilations, authors, and also writers in worldwide.

By clicking the link that we provide, you could take the book The Nature Of Technology: What It Is And How It Evolves, By W. Brian Arthur flawlessly. Link to web, download, as well as conserve to your gadget. Just what else to ask? Reading can be so simple when you have the soft documents of this The Nature Of Technology: What It Is And How It Evolves, By W. Brian Arthur in your device. You could additionally copy the data The Nature Of Technology: What It Is And How It Evolves, By W. Brian Arthur to your office computer or in your home as well as in your laptop computer. Merely share this excellent news to others. Recommend them to visit this web page and also obtain their hunted for books The Nature Of Technology: What It Is And How It Evolves, By W. Brian Arthur.

“More than anything else technology creates our world. It creates our wealth, our economy, our very way of being,” says W. Brian Arthur. Yet despite technology’s irrefutable importance in our daily lives, until now its major questions have gone unanswered. Where do new technologies come from? What constitutes innovation, and how is it achieved? Does technology, like biological life, evolve? In this groundbreaking work, pioneering technology thinker and economist W. Brian Arthur answers these questions and more, setting forth a boldly original way of thinking about technology.

The Nature of Technology is an elegant and powerful theory of technology’s origins and evolution. Achieving for the development of technology what Thomas Kuhn’s The Structure of Scientific Revolutions did for scientific progress, Arthur explains how transformative new technologies arise and how innovation really works. Drawing on a wealth of examples, from historical inventions to the high-tech wonders of today, Arthur takes us on a mind-opening journey that will change the way we think about technology and how it structures our lives. The Nature of Technology is a classic for our times.

• Sales Rank: #132097 in Books
• Brand: Brand: Free Press
• Published on: 2011-01-11
• Released on: 2011-01-11
• Original language: English
• Number of items: 1
• Dimensions: 8.44" h x .80" w x 5.50" l, .51 pounds
• Binding: Paperback
• 256 pages

Features

• Used Book in Good Condition

From Publishers Weekly
What is technology in its nature, in its deepest essence? Where does it come from? How does it evolve? With contagious enthusiasm, Arthur, an economics professor and a pioneer of complexity theory, tries to answer these and other questions in a style that is by turns sparkling and flat. Technology is self-creating, though it requires human agency to build it up and reproduce it. Yet technology evolves much like organisms evolve, and Arthur cannily applies Darwin's ideas to technologies and their growth. All technologies descend from earlier ones, and those that perform better and more efficiently than others are selected for future growth and development. But radical novelty in technology cannot be explained by this model of variation and selection, so Arthur argues that novel technologies arise by combination of existing technologies. For example, a hydroelectric power generator combines several main components—a reservoir to store water, an intake system, turbines driven by high-energy water flow, transformers to convert the power output to a higher voltage: groups of self-contained technologies—into a new technology. Arthur's arguments will likely alter the reader's way of thinking about technology and its relationship to humanity. (Aug.)
Copyright © Reed Business Information, a division of Reed Elsevier Inc. All rights reserved.

Review
“…enlightening and stimulating, enhanced by a remarkable diversity of historical examples…The book invites comparison to work by Thomas Kuhn…Economists, social scientists, engineers and scientists all may come to regard it as a landmark.” —Science

“Provocative and engaging...Arthur’s theory captures many well-known features of technological change [and] also answers interesting questions.”—Nature

“…reframes the relationship between science and technology as part of an effort to come up with a comprehensive theory of innovation… Dr. Arthur is bold in his reassessment of the role of technology in science.” —The New York Times

Review
"Brian Arthur's brilliantly original analysis of how technology develops and evolves reminds me of Euclid's Geometry -- it's clear, simple and seemingly self-evident now that a master has spent years working it out. The Nature of Technology is a seminal work, thrilling to read and rich in implications for business as well as engineering and the social sciences." -- Richard Rhodes, Winner of a Pulitzer Prize in Nonfiction for The Making of the Atomic Bomb

"The Nature of Technology is the most important book on technology and the economy since Schumpeter. In clear, lucid prose and with fascinating examples, Arthur describes how technology 'creates itself' in an evolutionary process that has taken our world from stone tools to iPods. A work of deep and lasting importance that deserves to be widely read -- you will not think about technology the same way again." -- Eric D. Beinhocker, author of The Origin of Wealth

"The refreshing clarity that Brian Arthur brings to the most overwhelming force in the universe will benefit anyone trying to tame technology -- critics, eager boosters, and the perplexed alike." -- Kevin Kelly, author of New Rules for the New Economy

"Hundreds of millions of dollars slosh around Silicon Valley every day based on Brian Arthur's ideas." -- John Seeley Brown, former director of PARC

"We launched Java based on Brian Arthur's ideas." -- Eric Schmidt, CEO of Google

Most helpful customer reviews

46 of 51 people found the following review helpful.
Clear thinking on how technology evolves and shapes the economy
By Steven Forth
An engaging and thought provoking book, Arthur provides a powerful framework for understanding how technologies evolve and are a key driver of productivity growth. According to Arthur (and he does a good job of demonstrating his case), technologies are based on interactions with natural phenomena that are composed into modular systems of components that grow into domains with their own conceptual languages. Because the systems are modular, they can leverage the combinatorial explosion and once a certain technology reaches a critical mass of components and interfaces it can evolve rapidly, entering new domains and exposing new natural phenomena to interact with. Arthur provides many examples that are interesting in their own right - from the evolution of airplanes and turbojets to genetics and even gearing systems or sorting algorithms.

One test of a book is if it draws you towards additional reading that you might not have otherwise discovered. Arthur's book caused me to run out (to Amazon) and order Colum Gilfillan's 1935 book Inventing the Ship and decide to finally read Donald McKenzie's book Knowing Machines. Thank you.

I do have a few quibbles. I think Arthur makes a serious conceptual error in making natural phenomena the `genes' of his system. I understand the temptation, but I think the metaphor is based on a misunderstanding of how genes actually function in living systems (see for example Lenny Moss' book What Genes Can't Do). The primitive elements in technology evolution can not be natural phenomena themselves but how humans (and other species) interact with these phenomena. I am not sure how to formalize this, probably something like a `theory in use" of cause and effect for natural phenomena, not something as formal as a scientific theory, more the rules of thumb and satisficing that we use as we interact with our world.
There are also some conceptual frameworks that could be used to complement Arthur's approach. I think the most important of these is that of design spaces, and the idea that technological progress is based on the expansion of and improved search over design spaces. For me, Stuart Kaufmann's work is foundational here. Other work that complements Arthur's is Baldwin and Clark's wonderful book Design Rules (I hope that Volume 2 actually comes out one day) and the many applications of design patterns that are spreading from Christopher Alexander to the software industry to many other areas of endeavor. I personally find work in mereology useful in thinking about part-whole relationships and in converting combinatorial explosions into navigable design spaces, see for example Roberto Casati and Achille Varzi on Parts and Places.

Arthur's approach is going to need some formalization and a lot more application, but I think it proposes a useful way forward. It will be interesting to see how these ideas are applied to technologies such as markets and financial instruments, as well as new designs for organizations such as the fourth sector.

30 of 34 people found the following review helpful.
A coherent theory of the development of technology
By Jay C. Smith
W. Brian Arthur, who is both an engineer and an economist, has thought a lot about the logic of technology. The strength of this book resides in how he pulls his observations together into a clear and coherent theory of how technology evolves. Arthur repeats himself to some degree throughout (one could read just the preface and the last chapter to grasp the main elements of his theory), but the prose is relatively jargon-free and straight-forward.

All technologies, as Arthur defines them, (1) entail a means to fulfill a human purpose and (2) involve an assemblage of practices and components (both devices and methods). "Technology" can also mean the entire collection of devices and engineering practices available to a culture.

The essence of technology, Arthur suggests, is a phenomenon or set of phenomena captured and put to use, a programming of one or more of "truisms of nature" to our purposes (for example, burning certain fuels produces energy we can employ in many ways). The history of technology, he proposes, is one of capturing finer and finer phenomena, enabled by earlier technology.

As he sees it, technology provides a "vocabulary" of elements that can be put together in endlessly new ways for novel purposes. Technology is "autopoietic," or self-creating, Arthur believes. It creates new opportunity niches and new problems, which call forth still more new technology. The economy is in a state of perpetual novelty, unsatisfied, roiling constantly.

According to Arthur, technologies often group together into "domains" based on the natural effects they exploit. He believes that, "A change in domain is the main way in which technology progresses" (for example, a shift from mechanical to electronic controls, or from analogue to digital electronics).

Just because we have a theory for how technology evolves does not mean, however, that we can accurately predict the technological future. There are many indeterminacies, Arthur says. He recognizes that the investment and publicity environments, for example, matter in determining what gets developed and adopted, and at what speed, but he doesn't say much about these matters.

Yet if technology has a logic of its own, why does it proceed at a different pace and on a different course in different places? The obvious answer is, I believe, that culture matters too, in all its manifestations (business systems, religious beliefs, governance structures, and so on). To be fair, Arthur says he made a deliberate choice to focus on the logic of technical creation (and not on the people or institutions who do it), and he treats societal institutions themselves as technologies, but as a consequence he sometimes comes across as too techno-centric.

While Arthur does an admirable job of presenting historical examples (drawn mostly from the past two centuries), he has been selective, naturally latching on to cases that support his contentions. Do not expect a broad history of technology in the sense of a systematic survey of a wide range of developments in any given historical era. Thus we don't know for sure from this volume alone how well his theory might hold up against a more inclusive consideration of historical developments, especially across cultures.

Because Arthur's concept of technology is so broad (pretty much anything that fulfills a human purpose counts), it raises several boundary issues; for example, where should one draw the line between science and technology? He concedes that it would be stretching things to call Newton's explanations, for instance, "technologies" and proposes that it is better to think of scientific explanations as purposed systems that are "cousins" to technology.

In the end, though, such fuzziness may not be much of a detriment, because Arthur's broad conceptions lead him to provocative insights. For example, he rejects the idea that technology is simply the application of science and he observes that many technologies came into being without drawing on science directly at all (for example, powered flight). It was only when the phenomena driving technology began to fall below the threshold of unaided human observation (such as electrical and chemical phenomena) that science began to play more of a role, he proposes.

Arthur also has engaging things to say about similarities and differences between technology and biology, about how engineers work, about how economic "needs" are generated, about our conceptions of nature versus technology, and about several other related subjects that should be of interest to many general readers.

32 of 37 people found the following review helpful.
Mildly interesting...
By DJR
The author proposes what he calls "combinatorial evolution" which follows from Joseph Schumpeter's work in the field of economics. In a nutshell, the theory is that primitive technologies are used as building blocks for newer technology. Over time, the new technologies become modular components of succeeding technologies and over time technology becomes increasingly complex. "Technology creates itself out of itself." Sudden change or innovation arises because new environments arise and technology has the ability to capture the latest discoveries of natural phenomena. An interesting point is made about how complex technologies are created using subsystems. The author contends that modularity is essential for all complex systems because cognitive psychologists have found that, by necessity, humans understand complex situations by breaking a problem into chunks and repeating the process until the fundamental components are obvious.

The value of any theory is in the insight that it generates. In the concluding section of the book, the author makes a series of predictions in light of previous discussions. None of them are particularly impressive. For example, one prediction is that the economy is moving from one that values the ownership of resources to one that values the ownership of scientific and technical expertise. That would have been an insightful observation had it been made before the era of Microsoft and Google. Now it is simply a tenet of the Information Age.

Throughout the book, it is clear that the author enjoys discussing technology and at times digresses into discussions of particular technologies to elaborate his point. For the layperson, these examples will likely be informative. For someone familiar with engineering and science, the material may be superfluous. Admittedly, for this very reason, I skimmed much of the central sections of the book where the original arguments are fleshed out with examples.

In general, this book is intended for a popular audience. A specialist may be somewhat disappointed by the lack of groundbreaking material considering the publisher unwisely claims that "it achieves for the progress of technology what Thomas Kuhn's The Structure of Scientific Revolutions did for scientific progress." It doesn't. But, overzealous marketing aside, it is a reasonable addition to the field of technology studies.

See all 42 customer reviews...

The Nature of Technology: What It Is and How It Evolves, by W. Brian Arthur PDF
The Nature of Technology: What It Is and How It Evolves, by W. Brian Arthur EPub
The Nature of Technology: What It Is and How It Evolves, by W. Brian Arthur Doc
The Nature of Technology: What It Is and How It Evolves, by W. Brian Arthur iBooks
The Nature of Technology: What It Is and How It Evolves, by W. Brian Arthur rtf
The Nature of Technology: What It Is and How It Evolves, by W. Brian Arthur Mobipocket
The Nature of Technology: What It Is and How It Evolves, by W. Brian Arthur Kindle

# Ebook The Nature of Technology: What It Is and How It Evolves, by W. Brian Arthur Doc

# Ebook The Nature of Technology: What It Is and How It Evolves, by W. Brian Arthur Doc

# Ebook The Nature of Technology: What It Is and How It Evolves, by W. Brian Arthur Doc

# Ebook The Nature of Technology: What It Is and How It Evolves, by W. Brian Arthur Doc

? Ebook Free Your Call Is (Not That) Important to Us: Customer Service and What It Reveals About Our World and Our Lives, by Emily Yellin

Ebook Free Your Call Is (Not That) Important to Us: Customer Service and What It Reveals About Our World and Our Lives, by Emily Yellin

When someone must visit guide stores, search shop by shop, rack by rack, it is quite problematic. This is why we supply the book compilations in this website. It will certainly alleviate you to search guide Your Call Is (Not That) Important To Us: Customer Service And What It Reveals About Our World And Our Lives, By Emily Yellin as you such as. By searching the title, publisher, or writers of guide you want, you could locate them promptly. At home, office, or perhaps in your way can be all ideal place within net links. If you want to download and install the Your Call Is (Not That) Important To Us: Customer Service And What It Reveals About Our World And Our Lives, By Emily Yellin, it is quite easy then, since currently we proffer the connect to purchase as well as make offers to download and install Your Call Is (Not That) Important To Us: Customer Service And What It Reveals About Our World And Our Lives, By Emily Yellin So simple!

Your Call Is (Not That) Important to Us: Customer Service and What It Reveals About Our World and Our Lives, by Emily Yellin

Ebook Free Your Call Is (Not That) Important to Us: Customer Service and What It Reveals About Our World and Our Lives, by Emily Yellin

Your Call Is (Not That) Important To Us: Customer Service And What It Reveals About Our World And Our Lives, By Emily Yellin. Join with us to be participant here. This is the internet site that will certainly give you alleviate of browsing book Your Call Is (Not That) Important To Us: Customer Service And What It Reveals About Our World And Our Lives, By Emily Yellin to read. This is not as the various other site; guides will certainly be in the forms of soft documents. What advantages of you to be member of this site? Obtain hundred collections of book connect to download as well as get consistently upgraded book every day. As one of the books we will offer to you currently is the Your Call Is (Not That) Important To Us: Customer Service And What It Reveals About Our World And Our Lives, By Emily Yellin that comes with a very satisfied idea.

There is no doubt that book Your Call Is (Not That) Important To Us: Customer Service And What It Reveals About Our World And Our Lives, By Emily Yellin will always offer you inspirations. Also this is just a publication Your Call Is (Not That) Important To Us: Customer Service And What It Reveals About Our World And Our Lives, By Emily Yellin; you could find lots of categories and also sorts of books. From amusing to journey to politic, and scientific researches are all supplied. As exactly what we state, right here our company offer those all, from famous writers and also author on the planet. This Your Call Is (Not That) Important To Us: Customer Service And What It Reveals About Our World And Our Lives, By Emily Yellin is among the compilations. Are you interested? Take it now. Exactly how is the way? Read more this short article!

When somebody must visit the book stores, search store by shop, rack by rack, it is really bothersome. This is why we give the book collections in this site. It will certainly ease you to search guide Your Call Is (Not That) Important To Us: Customer Service And What It Reveals About Our World And Our Lives, By Emily Yellin as you such as. By looking the title, author, or writers of guide you desire, you could discover them rapidly. At home, workplace, and even in your way can be all best location within internet connections. If you wish to download the Your Call Is (Not That) Important To Us: Customer Service And What It Reveals About Our World And Our Lives, By Emily Yellin, it is extremely easy then, because now we proffer the connect to buy and make bargains to download and install Your Call Is (Not That) Important To Us: Customer Service And What It Reveals About Our World And Our Lives, By Emily Yellin So easy!

Interested? Naturally, this is why, we intend you to click the web link page to go to, and afterwards you could appreciate the book Your Call Is (Not That) Important To Us: Customer Service And What It Reveals About Our World And Our Lives, By Emily Yellin downloaded until completed. You can conserve the soft documents of this Your Call Is (Not That) Important To Us: Customer Service And What It Reveals About Our World And Our Lives, By Emily Yellin in your device. Certainly, you will bring the device everywhere, won't you? This is why, every time you have downtime, whenever you can take pleasure in reading by soft duplicate publication Your Call Is (Not That) Important To Us: Customer Service And What It Reveals About Our World And Our Lives, By Emily Yellin

Whether it’s the interminable hold times, the multitude of buttons to press, or the automated voices before reaching someone with a measurable pulse—who hasn’t felt exasperated at the abuse, neglect, and wasted time when all we want is help, and maybe a little human kindness? Your Call Is (not that) Important to Us is journalist Emily Yellin’s highly entertaining and far-reaching exploration of the multibillion-dollar customer service industry and its surprising inner-workings. Since customer service has a role in just about every industry on earth, Yellin travels the country and the world, meeting a wide range of customer service reps, corporate decision makers, industry watchers, and Internet-based consumer activists. She shows the myriad forces that converge to create these aggravating experiences and the people inside and outside the globalized corporate world crusading to make customer service better for us all. Because of the fast-moving nature of the industry, the paperback will be revised and updated throughout, including a fresh Introduction.

For the first time, Yellin gets at the heart of the human stories behind the often inhuman face of call-center customer ?service—and why customer service doesn’t have to be this bad.

• Sales Rank: #1241606 in Books
• Published on: 2010-08-17
• Released on: 2010-08-17
• Original language: English
• Number of items: 1
• Dimensions: 8.44" h x 1.00" w x 5.50" l, .59 pounds
• Binding: Paperback
• 320 pages

Features

• ISBN13: 9781416546900
• Condition: Used - Very Good
• Notes: 100% Satisfaction Guarantee. Tracking provided on most orders. Buy with Confidence! Millions of books sold!

From Publishers Weekly
If youve ever been mildly frustrated, extremely irritated or driven just plain mad by automated customer service lines, rude telephone service representatives or agents who cant speak intelligible English, this book is for you. Yellin (Our Mothers War) dives into the often dysfunctional world of customer service, exploring the multimillion-dollar industry from various points of view, interviewing exasperated consumers, displeased CEOs and infuriated customer service reps themselves. She includes transcripts of agonizing telephone exchanges, such as one where an AOL rep tries to thwart a customers cancellation of his account, blog excerpts from reps who feel abused and as if they are being treated as machines and countless stories from irritated and confused managers. While Yellins study offers more industry anecdotes than concrete solutions, readers will likely look at the industry differently and with more empathy for those who participate in it. (Mar.)
Copyright © Reed Business Information, a division of Reed Elsevier Inc. All rights reserved.

Review
"If you've ever been frustrated by automated customer service lines, rude telephone service representatives or agents who can't speak intelligible English, this book is for you. Yellin dives into the often dysfunctional world of customer service, interviewing exasperated consumers, displeased CEOs and infuriated customer service reps. Readers will likely look at the industry differently and with more empathy." -- Publishers Weekly

"For small business owners, Yellin's prodigiously researched book is a useful cautionary tale." -- Fortune Small Business Magazine

"Ms. Yellin, a Memphis-based journalist, mixes polls and studies with excerpts from published reports and her own insightful reporting from call centers and related businesses in the U.S. and overseas... [she] is an illuminating guide whose conclusions are sound" -- Wall Street Journal

"After death, taxes and inclement weather, it's one of life's most inescapable downers: the customer-service call. Getting help can be an automated hell, an eternity of Muzak, code punching and security questions. Which is why the title of Emily Yellin's customer-friendly romp through this unfriendly world rings so true: 'Your Call Is (Not That) Important to Us.'" -- Newsweek

"According to the author, [customer service is] a barometer of how we communicate and how we treat each other not only nationally but globally and across all sorts of barriers." -- Memphis Flyer

"Yellin divulges the woes of mistreated consumers, striking a chord not only with adults who have fantasized about destroying stubborn fax machines and voice recognition systems, but also those who take their revenge on companies by posting injustices on the Web. Yellin doesn't just dwell on complaints, however. She also looks at our nature to complain, what we complain about and how we do so. She adeptly covers the history of technology and its role in consumerism and customer service." -- St. Louis Post-Dispatch (Missouri)

About the Author
Emily Yellin is the author of Our Mothers’ War, and was a longtime contributor to the New York Times. She has also written for Time, the Washington Post, the International Herald Tribune, Newsweek, Smithsonian Magazine, and other publications. She graduated from the University of Wisconsin—Madison with a degree in English literature and received a master’s degree in journalism from Northwestern University. She currently lives in Memphis, Tennessee.

Most helpful customer reviews

11 of 11 people found the following review helpful.
as good as the title
By J. Young
I knew Emily Yellin was a fair writer when Fred Smith, founder of Fedex actually sat and visited with her and shared stories. Mr Smith is long past the point of having time to retell old stories, and seldom makes himself available anymore, but he knew she'd come prepared with days of insight and careful observation. He came to life with her questions because she is not coming for a pick, to get even, or leave with an agenda. She's simply reporting how some company's have worked hard to see all this from the customer perspective, and how other company's paid a price by not realizing customers keep calling if ignored and tell friends and websites if talked down to. Her followup to confirm stories was impressive as she could have relied on emotionally driven blogs to jazz up this book. She seeks to show both sides. She's NO hack. She's written for the NY Times, Washington Post, and Time, and one senses she just had a real curiosity about this topic and WANTED to write the book. A good study at the corporate level for sure. John Young

14 of 15 people found the following review helpful.
A very entertaining read
By Barrie Pike
Being in the IT idustry I really could relate to this book. Who doesn't get annoyed at customer service? However, after reading this I understand why and as a result I feel a lot calmer. It's not just a chronicle of customer complaints, the book also brings us the view of the people inside the call centers and executive offices around the world. It's a smart, fun, entertaining read and even offers hope for the future.

3 of 3 people found the following review helpful.
From an industry insider
By CrisInTexas
As a person working in this industry, I thought the book was very entertaining and true to life. I'll fess up: I'm a Voice User Interface designer, one of those people who write "phone trees." So I have spent a lot of time working with people in call centers. The book captures that world well, and is a good, and readable, introduction to people who are new to the call center / customer service industry.

She doesn't offer a lot of new conclusions or anything earth shattering for people like me who have been doing it for awhile (but then, I suspect that the general public is her target audience, not me).

She points out that companies are continually walking a line between saving money and serving their customers. She mentions that the "silos" between organizations in a business sometimes get in the way of good communication and good customer service. And, she says that good customer service has to come from a commitment from management at the highest levels of the company. None of this is a surprise.

However, she does offer some interesting tidbits and useful quotes, some from other sources. It's always nice to have new sources for presentations, especially numbers and quotes.

The chapter I thought most worth a read was her interview with David McQuillen, the first "Director of Customer Experience" at Credit Suisse. (p. 248-259) It was very interesting to read his techniques for how he got other parts of his organization to start paying attention to customer satisfaction. He does a lot of "experience immersion," where he makes executives and members of his organization get direct experience with how it feels to be a customer of their organization. He kicked off a presentation to top managers by making a live call to the call center, as a new customer, asking to open a new account. He took executives into branches and made them be customers instead of managers. When customers were making lots of mistakes on new client contracts, he brought the team who authored the contract together and had them observe clients trying to fill out the form. I thought his approach to overall customer experience was very inspirational and well worth emulating.

Overall: The last chapter in particular is interesting and useful. The rest of the book has its entertaining anecdotes, but doesn't offer much in the way of new insights to the industry insider. It would definitely be good for people who are new in the field and want to get a good overview of "customer service" in a general sense. It was very true to reality and Ms. Yellin has written a very interesting, useful book. I wish more people would read it.

See all 31 customer reviews...

Your Call Is (Not That) Important to Us: Customer Service and What It Reveals About Our World and Our Lives, by Emily Yellin PDF
Your Call Is (Not That) Important to Us: Customer Service and What It Reveals About Our World and Our Lives, by Emily Yellin EPub
Your Call Is (Not That) Important to Us: Customer Service and What It Reveals About Our World and Our Lives, by Emily Yellin Doc
Your Call Is (Not That) Important to Us: Customer Service and What It Reveals About Our World and Our Lives, by Emily Yellin iBooks
Your Call Is (Not That) Important to Us: Customer Service and What It Reveals About Our World and Our Lives, by Emily Yellin rtf
Your Call Is (Not That) Important to Us: Customer Service and What It Reveals About Our World and Our Lives, by Emily Yellin Mobipocket
Your Call Is (Not That) Important to Us: Customer Service and What It Reveals About Our World and Our Lives, by Emily Yellin Kindle

? Ebook Free Your Call Is (Not That) Important to Us: Customer Service and What It Reveals About Our World and Our Lives, by Emily Yellin Doc

? Ebook Free Your Call Is (Not That) Important to Us: Customer Service and What It Reveals About Our World and Our Lives, by Emily Yellin Doc

? Ebook Free Your Call Is (Not That) Important to Us: Customer Service and What It Reveals About Our World and Our Lives, by Emily Yellin Doc

? Ebook Free Your Call Is (Not That) Important to Us: Customer Service and What It Reveals About Our World and Our Lives, by Emily Yellin Doc

* Download The Rossetti Letter, by Christi Phillips

Download The Rossetti Letter, by Christi Phillips

Do you think that reading is a vital task? Discover your reasons why adding is vital. Reading an e-book The Rossetti Letter, By Christi Phillips is one component of pleasurable tasks that will certainly make your life quality better. It is not regarding simply just what kind of book The Rossetti Letter, By Christi Phillips you check out, it is not only about the number of publications you review, it's regarding the habit. Reading habit will be a means to make book The Rossetti Letter, By Christi Phillips as her or his close friend. It will regardless of if they spend cash and also spend more books to finish reading, so does this e-book The Rossetti Letter, By Christi Phillips

The Rossetti Letter, by Christi Phillips

Download The Rossetti Letter, by Christi Phillips

Do you think that reading is an important task? Discover your reasons including is vital. Reviewing a publication The Rossetti Letter, By Christi Phillips is one part of enjoyable tasks that will certainly make your life quality much better. It is not regarding only just what type of e-book The Rossetti Letter, By Christi Phillips you check out, it is not just regarding the amount of publications you read, it has to do with the practice. Reviewing practice will be a means to make publication The Rossetti Letter, By Christi Phillips as her or his good friend. It will certainly despite if they spend cash and invest even more e-books to finish reading, so does this publication The Rossetti Letter, By Christi Phillips

There is no question that book The Rossetti Letter, By Christi Phillips will always provide you inspirations. Even this is merely a book The Rossetti Letter, By Christi Phillips; you could locate several styles and sorts of books. From delighting to journey to politic, and sciences are all offered. As exactly what we mention, right here we provide those all, from popular writers as well as author on the planet. This The Rossetti Letter, By Christi Phillips is one of the collections. Are you interested? Take it currently. Just how is the way? Find out more this short article!

When someone should go to the book establishments, search store by store, rack by rack, it is extremely bothersome. This is why we supply the book collections in this site. It will certainly reduce you to browse guide The Rossetti Letter, By Christi Phillips as you like. By looking the title, author, or authors of the book you want, you could discover them promptly. At home, workplace, or perhaps in your method can be all finest location within web connections. If you want to download and install the The Rossetti Letter, By Christi Phillips, it is extremely easy then, considering that now we extend the connect to acquire and make bargains to download and install The Rossetti Letter, By Christi Phillips So simple!

Interested? Obviously, this is why, we suppose you to click the web link web page to go to, and then you could delight in the book The Rossetti Letter, By Christi Phillips downloaded till finished. You can save the soft data of this The Rossetti Letter, By Christi Phillips in your gadget. Of course, you will bring the device everywhere, will not you? This is why, every time you have leisure, every single time you could appreciate reading by soft copy publication The Rossetti Letter, By Christi Phillips

In this captivating debut, Christi Phillips blends fact and fiction, suspense and sensuality into a vibrant, richly imagined novel in which a modern historian uncovers a courtesan's secret role in a shocking conspiracy of seventeenth-century Venice.

Claire Donovan always dreamed of visiting Venice, though not as a chaperone for a surly teenager. But she can't pass up this chance to complete her Ph.D. thesis on Alessandra Rossetti, a mysterious courtesan who wrote a secret letter to the Venetian Council warning of a Spanish plot to overthrow the Venetian Republic in 1618. Claire views Alessandra as a heroine and harbors a secret hope that her findings will elevate Alessandra to a more prominent place in history. But an arrogant Cambridge professor is set to present a paper at a prestigious Venetian university denouncing Alessandra as a co-conspirator -- a move that could destroy Claire's paper and career.

As Claire races to locate the documents that will reveal the courtesan's true motives, Alessandra's story comes to life with all the sensuality, political treachery, and violence of seventeenth-century Venice. Claire also falls under the city's spell. She is courted by a handsome Italian, matches wits with her academic adversary, bonds with her troubled young charge, and, amid the boundless beauty of Venice, recaptures the joy of living every moment. . .

Layering wit and warmth into her portraits of two very different yet equally dynamic heroines, Christi Phillips shifts effortlessly between past and present in a remarkable novel that is at once a love story, a mystery, and an intriguing historical drama. Filled with beautifully rendered details of one of the world's oldest and most magical cities, The Rossetti Letter marks Phillips's debut as a writer of extraordinary skill and grace.

• Sales Rank: #911953 in Books
• Published on: 2008-02-19
• Released on: 2008-02-19
• Original language: English
• Number of items: 1
• Dimensions: 8.25" h x 1.20" w x 5.31" l, .89 pounds
• Binding: Paperback
• 438 pages

From Publishers Weekly
When the Venetian courtesan Alessandra Rossetti wrote a letter that exposed the 1618 Spanish Conspiracy, Venice was saved. Four hundred years later in Phillips's lovingly researched half-historical, half-contemporary debut, Claire Donovan, an American graduate student, struggles to finish her dissertation on the courtesan's brave act. Claire attends a Venice conference to check out the work of British superstar historian Andrew Kent, who sees Rossetti as nothing more than the pawn of very powerful men in a diplomatic double cross: once Andrew's work is published, his ideas could derail Claire's fledgling career. Phillips, developing parallel plots, unspools Alessandra's story directly to the reader in detail denied Claire and Andrew, who overcome their initial animosity to solve the greater mystery. Academic machinations and missing manuscripts soon add complications. Further, Claire has to deal with her difficult teenage charge, Gwendolyn Fy, and with Giancarlo Baldessari, a handsome and rich admirer. Andrew has to deal with his gorgeous harridan of an Italian girlfriend—and, inevitably, his growing attraction to Claire. Such a profusion of textual plots and characters spread out over past and present recalls A.S. Byatt's Possession, but Phillips, while not aiming as high, misses her mark. Despite a nicely detailed Venice, a clear affection for the main characters and extensive period touches, Phillips's ambitious debut founders long before its predictable happy ending. (Mar.)
Copyright © Reed Business Information, a division of Reed Elsevier Inc. All rights reserved.

From Booklist
With impeccable research into seventeenth-century Venetian politics, Phillips plots an intriguing literary suspense debut novel contrasted with the delightful modern romance between two rival academics. For Claire Donovan, it is critical that her thesis regarding the role of Alessandra Rossetti, a Venetian courtesan in the Spanish conspiracy to overthrow the Venetian government, be accepted as her entry into her chosen profession. On learning that an academic conference in Venice features a Cambridge professor who may refute her theories, she is desperate enough to take on the thankless task of chaperoning a troubled teen to Venice to finance her trip. Not only will a Harvard doctorate fulfill Claire's academic aspirations, it will also be her ticket out of the bad memories of a failed marriage. The parallel tale of Alessandra Rossetti gives the reader a compelling look at the mind of an intellectually curious young woman forced into the life of a courtesan because of poverty and loss of family. Moving effortlessly from the seventeenth to the twenty-first century and back, Phillips crafts an entertaining story with intrigue, espionage, and romance in both centuries. Laurie Sundborg
Copyright © American Library Association. All rights reserved

Review
"Christi Phillips's sexy and suspenseful novel makes you want to hop on the next flight to Venice, book in hand. Reading it is like a visit to that sensual city."

-- Janis Cooke Newman, author of "Mary"

"Saucy...nicely told...An amiable first effort sure to appeal to many fans of the genre." -- "Kirkus"

"Reading Christi Phillips's lush, beautifully written novel is like enjoying a sumptuous meal in the Venice it describes with such loving detail. You want to savor every moment."

-- Ayelet Waldman, author of "Love and Other Impossible Pursuits"

"With impeccable research into seventeenth-century Venetian politics...an intriguing literary suspense debut novel...an entertaining story with intrigue, espionage, and romance." -- "Booklist"

Most helpful customer reviews

1 of 1 people found the following review helpful.
I Love Venice!
By S. Holder
The Rossetti Letter is a story within a story both taking place in past and present Venice. I enjoyed the characters, their occupations and the description used. I loved the charm Venice added with its maze of walk-ways and water-ways, gondolas and gondoliers, bridges and rich history.

0 of 0 people found the following review helpful.
excellent historical fiction
By Dr.B.
Lots of details of life in Venice in the early 17th century, plus the possible truth behind a plot (one of many over centuries) to overtake la Serenissima.

1 of 2 people found the following review helpful.
The Rossetti Letter by Christi Phillips
By Bobskat
This is a wonderful book! Full of rich details, both past and present. Quite an unexpected ending. I am looking forward to reading the sequel.

See all 78 customer reviews...

The Rossetti Letter, by Christi Phillips PDF
The Rossetti Letter, by Christi Phillips EPub
The Rossetti Letter, by Christi Phillips Doc
The Rossetti Letter, by Christi Phillips iBooks
The Rossetti Letter, by Christi Phillips rtf
The Rossetti Letter, by Christi Phillips Mobipocket
The Rossetti Letter, by Christi Phillips Kindle

* Download The Rossetti Letter, by Christi Phillips Doc

* Download The Rossetti Letter, by Christi Phillips Doc

* Download The Rossetti Letter, by Christi Phillips Doc

* Download The Rossetti Letter, by Christi Phillips Doc

>> Download PDF The Manor of Death (Crowner John Mysteries), by Bernard Knight

Download PDF The Manor of Death (Crowner John Mysteries), by Bernard Knight

It will certainly have no uncertainty when you are visiting choose this book. This motivating The Manor Of Death (Crowner John Mysteries), By Bernard Knight book can be checked out entirely in particular time depending upon how typically you open as well as review them. One to bear in mind is that every publication has their own production to obtain by each visitor. So, be the great reader and also be a far better individual after reading this book The Manor Of Death (Crowner John Mysteries), By Bernard Knight

The Manor of Death (Crowner John Mysteries), by Bernard Knight

Download PDF The Manor of Death (Crowner John Mysteries), by Bernard Knight

The Manor Of Death (Crowner John Mysteries), By Bernard Knight Just how a simple concept by reading can enhance you to be a successful individual? Reading The Manor Of Death (Crowner John Mysteries), By Bernard Knight is a very basic task. Yet, exactly how can many people be so lazy to check out? They will certainly prefer to spend their leisure time to talking or hanging out. When in fact, reviewing The Manor Of Death (Crowner John Mysteries), By Bernard Knight will certainly give you a lot more possibilities to be effective finished with the efforts.

Reading The Manor Of Death (Crowner John Mysteries), By Bernard Knight is an extremely valuable passion and also doing that could be undertaken at any time. It means that reviewing a publication will not restrict your activity, will certainly not compel the time to invest over, and also will not spend much money. It is a quite budget friendly as well as reachable thing to acquire The Manor Of Death (Crowner John Mysteries), By Bernard Knight Yet, with that said quite economical point, you could obtain something brand-new, The Manor Of Death (Crowner John Mysteries), By Bernard Knight something that you never do and get in your life.

A brand-new encounter can be obtained by reading a publication The Manor Of Death (Crowner John Mysteries), By Bernard Knight Also that is this The Manor Of Death (Crowner John Mysteries), By Bernard Knight or various other book compilations. We offer this book due to the fact that you can locate more things to motivate your ability and also understanding that will make you better in your life. It will be likewise beneficial for the people around you. We suggest this soft documents of the book right here. To know the best ways to obtain this book The Manor Of Death (Crowner John Mysteries), By Bernard Knight, read more right here.

You can find the link that we provide in site to download and install The Manor Of Death (Crowner John Mysteries), By Bernard Knight By acquiring the budget-friendly cost and obtain finished downloading and install, you have actually finished to the initial stage to get this The Manor Of Death (Crowner John Mysteries), By Bernard Knight It will be absolutely nothing when having acquired this book as well as not do anything. Read it as well as disclose it! Spend your couple of time to merely read some covers of page of this publication The Manor Of Death (Crowner John Mysteries), By Bernard Knight to review. It is soft file and simple to read any place you are. Enjoy your new practice.

When an unidentified body is discovered in the harbor town of Axmouth, the county coroner Sir John de Wolfe is summoned to investigate. The manner of the young man's death is a matter of some dispute, but it was clearly no accident. In the ensuing murder investigation, Sir John is frustrated by what appears to be a conspiracy of silence among the seamen and townsfolk. There are many inhabitants of Axmouth who seem willing to go to extreme lengths to ensure that the shocking truth behind the death remains hidden. Sir John will need courage, cunning, and determination if he is to solve the case and escape from the town with his life.

• Sales Rank: #1579992 in Books
• Brand: Brand: Simon n Schuster UK
• Published on: 2009-06-01
• Original language: English
• Number of items: 1
• Dimensions: 7.00" h x 1.00" w x 4.50" l,
• Binding: Paperback
• 384 pages

Features

• Used Book in Good Condition

From Publishers Weekly
The lack of a true puzzle mars Knight's otherwise solid 12th historical to feature Devon coroner Sir John de Wolfe (after 2008's The Noble Outlaw). In April 1196, an attack by one ship on another in the English Channel culminates in the massacre of the attacked ship's crew. Shortly afterward, de Wolfe looks into the discovery of a strangled corpse in the coastal town of Axmouth. The body turns out to be that of Simon Makerel, a sailor who returned from his last voyage suspiciously affluent and ridden with guilt. The link between the murder and the act of piracy will be obvious to every reader, as it is to de Wolfe, who rapidly takes the measure of the port town and finds evidence that unscrupulous traders are routinely evading customs taxes needed for the king's treasury. Knight offers no plausible alternative motive for Makerel's murder, though as usual he nicely evokes the atmosphere of the period. (Oct.)
Copyright © Reed Business Information, a division of Reed Elsevier Inc. All rights reserved.

Review
"The thoroughness of the historical detail, however, will doubtless appeal to fans of medieval intrigue and derring-do."  —Kirkus Reviews

"Packed with the sights, sounds and smells of medieval England, the Crowner John series is a national treasure."  —Birmingham Post

"Detection and suspense are combined with historical authenticity."  —Daily Mail

About the Author

Bernard Knight is the author of the Crown John Mysteries series and is a member of The Medieval Murderers.

Most helpful customer reviews

8 of 8 people found the following review helpful.
A Must Have
By A_Bookaholic
I have enjoyed Bernard Knight's Crowner John Mysteries and could not wait for this latest in the series to come out in paper back. I pre-ordered it and it arrived late June. I was going to try and hold back so that I could savor his writing, but proved weak. And, am I glad I was. The Manor of Death, not unlike Michael Jecks' series, is more complex than previous works in the series. It also holds considerable surprises for those who enjoy Knight's fiction and non-fiction. Thank You Bernard for a Great Read!

4 of 5 people found the following review helpful.
Bernard Knight never disappoints
By Marjorie L. Swanson
If you are a fan of the medieval mystery book then Bernard Knight is right up your alley. I have all of them and this one, like the others doesn't disappoint.

The characters are rich and you often want to grab them and shake them when they are being obtuse or stupid just as you would if they were people that you actually knew.

Sir John de Wolfe, aka Crowner John is by now one of my favorite characters and I look forward to the next chapter in his life with great anticipation. Gwynn and poor Thomas are also engaging. I look forward to knowing more about them.

The neglect of England under the great warrior but lousy King Richard the Lionheart also comes to life under Knight's writing.

A good read.

1 of 1 people found the following review helpful.
Bernard Knight always spins a good yarn, and the plot keeps the reader's interest to the end. No 'slow' spots.
By Bibliotech
Bernard Knight always spins a good yarn, and the plot keeps the reader's interest to the end. No 'slow' spots. His characters feel like real people, and their thoughts and actions are entirely credible. This is one in a series with Crowner John as the main character. Always interesting.

See all 5 customer reviews...

The Manor of Death (Crowner John Mysteries), by Bernard Knight PDF
The Manor of Death (Crowner John Mysteries), by Bernard Knight EPub
The Manor of Death (Crowner John Mysteries), by Bernard Knight Doc
The Manor of Death (Crowner John Mysteries), by Bernard Knight iBooks
The Manor of Death (Crowner John Mysteries), by Bernard Knight rtf
The Manor of Death (Crowner John Mysteries), by Bernard Knight Mobipocket
The Manor of Death (Crowner John Mysteries), by Bernard Knight Kindle

>> Download PDF The Manor of Death (Crowner John Mysteries), by Bernard Knight Doc

>> Download PDF The Manor of Death (Crowner John Mysteries), by Bernard Knight Doc

>> Download PDF The Manor of Death (Crowner John Mysteries), by Bernard Knight Doc

>> Download PDF The Manor of Death (Crowner John Mysteries), by Bernard Knight Doc

## Download Ebook Atomic America: How a Deadly Explosion and a Feared Admiral Changed the Course of Nuclear History, by Todd Tucker

Download Ebook Atomic America: How a Deadly Explosion and a Feared Admiral Changed the Course of Nuclear History, by Todd Tucker

Superb Atomic America: How A Deadly Explosion And A Feared Admiral Changed The Course Of Nuclear History, By Todd Tucker book is constantly being the best friend for spending little time in your office, evening time, bus, and almost everywhere. It will certainly be a great way to simply look, open, and also check out guide Atomic America: How A Deadly Explosion And A Feared Admiral Changed The Course Of Nuclear History, By Todd Tucker while in that time. As recognized, encounter and ability don't constantly come with the much money to get them. Reading this book with the title Atomic America: How A Deadly Explosion And A Feared Admiral Changed The Course Of Nuclear History, By Todd Tucker will let you know a lot more things.

Atomic America: How a Deadly Explosion and a Feared Admiral Changed the Course of Nuclear History, by Todd Tucker

Download Ebook Atomic America: How a Deadly Explosion and a Feared Admiral Changed the Course of Nuclear History, by Todd Tucker

Atomic America: How A Deadly Explosion And A Feared Admiral Changed The Course Of Nuclear History, By Todd Tucker. It is the moment to boost as well as refresh your ability, knowledge and experience included some home entertainment for you after very long time with monotone things. Working in the workplace, visiting study, picking up from test and also more tasks could be finished and also you have to begin new points. If you really feel so worn down, why do not you try new thing? An extremely simple point? Checking out Atomic America: How A Deadly Explosion And A Feared Admiral Changed The Course Of Nuclear History, By Todd Tucker is exactly what we offer to you will know. And also the book with the title Atomic America: How A Deadly Explosion And A Feared Admiral Changed The Course Of Nuclear History, By Todd Tucker is the reference currently.

When getting this book Atomic America: How A Deadly Explosion And A Feared Admiral Changed The Course Of Nuclear History, By Todd Tucker as recommendation to read, you could acquire not just inspiration but likewise brand-new understanding and also lessons. It has more compared to usual perks to take. What type of book that you review it will work for you? So, why must obtain this publication qualified Atomic America: How A Deadly Explosion And A Feared Admiral Changed The Course Of Nuclear History, By Todd Tucker in this short article? As in web link download, you can obtain the publication Atomic America: How A Deadly Explosion And A Feared Admiral Changed The Course Of Nuclear History, By Todd Tucker by on the internet.

When getting guide Atomic America: How A Deadly Explosion And A Feared Admiral Changed The Course Of Nuclear History, By Todd Tucker by on-line, you can review them anywhere you are. Yeah, even you are in the train, bus, waiting listing, or other locations, online e-book Atomic America: How A Deadly Explosion And A Feared Admiral Changed The Course Of Nuclear History, By Todd Tucker can be your buddy. Whenever is a great time to check out. It will certainly enhance your knowledge, fun, enjoyable, session, and encounter without spending more money. This is why on-line publication Atomic America: How A Deadly Explosion And A Feared Admiral Changed The Course Of Nuclear History, By Todd Tucker becomes most wanted.

Be the first who are reading this Atomic America: How A Deadly Explosion And A Feared Admiral Changed The Course Of Nuclear History, By Todd Tucker Based upon some reasons, reading this book will certainly provide more perks. Also you need to read it detailed, page by page, you can complete it whenever as well as any place you have time. Once again, this online book Atomic America: How A Deadly Explosion And A Feared Admiral Changed The Course Of Nuclear History, By Todd Tucker will provide you very easy of reading time as well as task. It also offers the encounter that is budget-friendly to reach as well as obtain considerably for far better life.

On January 3, 1961, nuclear reactor SL-1 exploded in rural Idaho, spreading radioactive contamination over thousands of acres and killing three men. The army blamed “human error” and a sordid love triangle. Though overshadowed by Three Mile Island, SL-1 remains the only fatal nuclear reactor incident in American history.
 Todd Tucker, who first heard the rumors about the Idaho Falls explosion as a trainee in the navy’s nuclear program, suspected there was more to the accident than rumors suggested. Poring over hundreds of pages of primary sources and interviewing survivors revealed that the army and its contractors had deliberately obscured the true cause of the accident, which resulted from poor engineering as much as uncontrolled passions.  The National Reactor Testing Station, where the meltdown occurred, had been a proving ground where engineers, generals, and admirals attempted to realize the Atomic Age dream of unlimited power—amid the frantic race for nuclear power between the army, the navy, and the air force. The fruit of those ambitious plans included that of the nation’s unofficial nuclear patriarch, Admiral Rickover, whose “true submarine,” the USS Nautilus, would forever change naval warfare. But with the meltdown in Idaho came the end of the army’s program and the beginning of the navy’s long-standing monopoly on military nuclear power. Atomic America provides a fast-paced narrative history, advocating caution and accountability in harnessing nuclear energy.

• Sales Rank: #820766 in Books
• Published on: 2009-03-03
• Released on: 2009-03-03
• Original language: English
• Number of items: 1
• Dimensions: 1.00" h x 6.10" w x 9.00" l, 1.04 pounds
• Binding: Hardcover
• 288 pages

Features

• nuclear power development atom energy environmental

From Publishers Weekly
The first major American nuclear accident wasn't at Three Mile Island in 1979 but rather at the military's National Reactor Testing Station at Idaho Falls, Idaho, in January 1961, killing three workers at the tiny reactor. Two of these men were later rumored incorrectly to have been rivals in a love triangle—which some conjectured might have affected their ability to work effectively and safely at the facility. Tucker (The Great Starvation Experiment) skillfully reveals the drama of the event. At the same time, he shows how the accident resulted from inadequate maintenance, poor training, negligence and ignorance. Tucker also profiles the inscrutable naval R&D power broker Hyman Rickover, who almost singlehandedly resurrected the potential of nuclear power after the 1961 disaster through a monklike and emphatic devotion to the highest skill in engineering and the best training. Today, trying to balance the realities of global warming with America's energy needs, the U.S. Nuclear Regulatory Commission has received proposals for 32 new reactors—which makes Tucker's book vitally relevant. (Mar. 3)
Copyright © Reed Business Information, a division of Reed Elsevier Inc. All rights reserved.

From Booklist
The enthusiasm for nuclear power in 1950s and 1960s America provides the context for Tucker’s account of one of the most serious accidents in atomic engineering. It occurred at the reservation in Idaho where the armed services built nuclear reactors to test their projects: nuclear submarines for the navy; nuclear-powered bombers for the air force; and nuclear power plants for army bases. The head-scratching oddity of putting an atomic reactor on an airplane in particular evokes the theme of technological hubris, while the reactor accident Tucker dramatizes underscores the price for not according utmost respect for the hazards of the atom. In 1961, three soldiers were starting up one of the army’s test reactors; it went supercritical, causing a steam explosion that killed them and irradiated the installation to lethal levels. Tucker relates the probable technical reasons for the disaster and treats skeptically insinuations that one of the dead men deliberately caused the accident. Incorporating the career of Admiral Hyman Rickover, the creator of the nuclear navy, Tucker’s work importantly recalls a forgotten warning from nuclear history. --Gilbert Taylor

Review
“Today, trying to balance the realities of global warming with America’s energy needs, the U.S. Nuclear Regulatory Commission has received proposals for 32 new reactors—which makes Tucker’s book vitally relevant.”—Publishers Weekly (Publishers Weekly)

“Tucker has achieved the difficult task of entertaining as he enlightens: Atomic America is a gripping narrative as well as a clearheaded caution as we enter what perhaps will become the era of atomic precedence.”—Sara Hov, Army (Sara Hov Army)

“With the United States again considering nuclear power as a means to reduce its dependence on fossil fuels, Atomic America serves as a reeminder that, whether the United States is finally ready to pass the nuclear responsibility test or not, the days of careless, runaway atomic enthusiasm are firmly in this nation’s past.”—Mike Kanin, Washington City Paper (Mike Kanin Washington City Paper)

“Tucker is a good explainer, and his background in the field lends authority to his technical descriptions.”—Seth Shulman, Washington Post (Seth Shulman Washington Post)

“A brilliantly told story of nuclear power development in the United States. At a moment when Americans may be turning to the atom as a solution to our energy and environmental needs, this is a much-needed cautionary tale.”—Priscilla J. McMillan, author of The Ruin of J. Robert Oppenheimer (Priscilla J. McMillan)

“Incorporating the career of Admiral Hyman Rickover, the creator of the nuclear navy, Tucker’s work importantly recalls a forgotten warning from nuclear history.”—Gilbert Taylor, Booklist (Gilbert Taylor Booklist)

Most helpful customer reviews

8 of 11 people found the following review helpful.
BEFORE THREE MILE ISLAND, THERE WAS THE SL-1 NUCLEAR EXPLOSION
By RBSProds
Five RIVETING Stars. In this remarkable book, Todd Tucker gives us the details of a horrific incident at the dawn of the nuclear age that helped change US nuclear history. But was it an accident? The book also sets the stage as to where that history was likely headed until that day, weeks before President Kennedy took office. At the National Reactor Testing Station in Idaho which had more than 20 inter-military service reactors spread over a large expanse of land, on 3 January 1961 at 9:01 PM the Army's "inherently safe" SL-1 nuclear reactor exploded, killing the crew on watch. But this book covers much more than the incident itself, giving a capsule US nuclear history, rich in detail, emphasizing the military aspects and the dangers of nuclear realities. We also get the backstory on the creation of the Department of Defense, the AEC and other key agencies, star-crossed Secretaries of Defense, inter-service rivalry on an unprecedented level, the fate of the USS United States, the "revolt of the admirals", intra-service back stabbing at the highest levels, and Admiral Hyman George Rickover's key role in this country's nuclear history. And there are the SL-1 related incidents: a wild bachelor party, the alleged love triangle, public fist fights, coverups, and more. Then the true reasons leading up to the explosion are revealed and the true heroism that followed, along with the investigation of the explosion, the formidable cleanup attempts, and the aftermath of SL-1. The author makes no attempt to document every event & accident on the nuclear history timeline, instead he skillfully uses the SL-1 accident as the touchstone for targeted events that preceded it and what has followed. The activities of the Army with regard to Camp Century and the activities of the Air Force with regard to ANP are simply mind-boggling. There is some repetitiveness on the chapter 'switch backs', but the reader should enjoy this deep investigation and may be quite surprised at events that historically have been given 'short shrift'. This book will put 'Three Mile Island' in proper perspective. Highly Recommended!! Five FASCINATING Stars!
(This review is based on a Kindle download.)

1 of 3 people found the following review helpful.
Great read
By Sue
This is an excellent read about a little known but important event in American history. The author is detail oriented and it shows in his writing, but although the details are in some ways technical, he has a way of making it understandable to the layperson. If I could give this book six stars, I would. It is captivating reading. Well done!

2 of 5 people found the following review helpful.
Fascinating and informative.
By Dianne Causley
I bought this book because I heard the author interviewed on the radio discussing the subject matter. I was completely unaware that a nuclear reactor had exploded in Idaho in 1961, killing the three men working on it. (I'm not spoiling anything; this comes up in the first few pages of the book...not to mention the title.) Admittedly, I was unusually interested because my son is a "nuke" in the Navy, but the book is written in a very accessible style, and even the few technical parts aren't difficult to comprehend. While I was leery that it might be dry as dust, the book reads much like a mystery novel with quick pacing that kept my interest all the way to the last page...which came too soon as I was so enjoying the read!

See all 25 customer reviews...

Atomic America: How a Deadly Explosion and a Feared Admiral Changed the Course of Nuclear History, by Todd Tucker PDF
Atomic America: How a Deadly Explosion and a Feared Admiral Changed the Course of Nuclear History, by Todd Tucker EPub
Atomic America: How a Deadly Explosion and a Feared Admiral Changed the Course of Nuclear History, by Todd Tucker Doc
Atomic America: How a Deadly Explosion and a Feared Admiral Changed the Course of Nuclear History, by Todd Tucker iBooks
Atomic America: How a Deadly Explosion and a Feared Admiral Changed the Course of Nuclear History, by Todd Tucker rtf
Atomic America: How a Deadly Explosion and a Feared Admiral Changed the Course of Nuclear History, by Todd Tucker Mobipocket
Atomic America: How a Deadly Explosion and a Feared Admiral Changed the Course of Nuclear History, by Todd Tucker Kindle

## Download Ebook Atomic America: How a Deadly Explosion and a Feared Admiral Changed the Course of Nuclear History, by Todd Tucker Doc

## Download Ebook Atomic America: How a Deadly Explosion and a Feared Admiral Changed the Course of Nuclear History, by Todd Tucker Doc

## Download Ebook Atomic America: How a Deadly Explosion and a Feared Admiral Changed the Course of Nuclear History, by Todd Tucker Doc

## Download Ebook Atomic America: How a Deadly Explosion and a Feared Admiral Changed the Course of Nuclear History, by Todd Tucker Doc

^^ Ebook Download Loose Balls: The Short, Wild Life of the American Basketball Association, by Terry Pluto

Ebook Download Loose Balls: The Short, Wild Life of the American Basketball Association, by Terry Pluto

When you are hurried of task deadline as well as have no concept to obtain inspiration, Loose Balls: The Short, Wild Life Of The American Basketball Association, By Terry Pluto publication is one of your options to take. Schedule Loose Balls: The Short, Wild Life Of The American Basketball Association, By Terry Pluto will give you the appropriate resource and point to get motivations. It is not just regarding the works for politic company, administration, economics, and other. Some bought jobs making some fiction your jobs additionally require inspirations to conquer the job. As just what you need, this Loose Balls: The Short, Wild Life Of The American Basketball Association, By Terry Pluto will most likely be your choice.

Loose Balls: The Short, Wild Life of the American Basketball Association, by Terry Pluto

Ebook Download Loose Balls: The Short, Wild Life of the American Basketball Association, by Terry Pluto

Loose Balls: The Short, Wild Life Of The American Basketball Association, By Terry Pluto. Offer us 5 minutes and also we will show you the most effective book to review today. This is it, the Loose Balls: The Short, Wild Life Of The American Basketball Association, By Terry Pluto that will certainly be your ideal selection for better reading book. Your 5 times will certainly not spend thrown away by reading this site. You can take the book as a resource making better principle. Referring guides Loose Balls: The Short, Wild Life Of The American Basketball Association, By Terry Pluto that can be located with your needs is at some time challenging. But here, this is so very easy. You can locate the best point of book Loose Balls: The Short, Wild Life Of The American Basketball Association, By Terry Pluto that you can check out.

As recognized, book Loose Balls: The Short, Wild Life Of The American Basketball Association, By Terry Pluto is well known as the window to open up the globe, the life, and new thing. This is what the people now need so much. Also there are many people that do not such as reading; it can be an option as recommendation. When you actually require the means to develop the following motivations, book Loose Balls: The Short, Wild Life Of The American Basketball Association, By Terry Pluto will really direct you to the way. Furthermore this Loose Balls: The Short, Wild Life Of The American Basketball Association, By Terry Pluto, you will certainly have no remorse to get it.

To obtain this book Loose Balls: The Short, Wild Life Of The American Basketball Association, By Terry Pluto, you could not be so confused. This is on-line book Loose Balls: The Short, Wild Life Of The American Basketball Association, By Terry Pluto that can be taken its soft data. It is various with the on the internet book Loose Balls: The Short, Wild Life Of The American Basketball Association, By Terry Pluto where you can order a book and after that the vendor will send out the published book for you. This is the location where you could get this Loose Balls: The Short, Wild Life Of The American Basketball Association, By Terry Pluto by online as well as after having take care of investing in, you could download Loose Balls: The Short, Wild Life Of The American Basketball Association, By Terry Pluto by yourself.

So, when you need fast that book Loose Balls: The Short, Wild Life Of The American Basketball Association, By Terry Pluto, it does not should wait for some days to get guide Loose Balls: The Short, Wild Life Of The American Basketball Association, By Terry Pluto You can straight get the book to conserve in your gadget. Also you love reading this Loose Balls: The Short, Wild Life Of The American Basketball Association, By Terry Pluto all over you have time, you could enjoy it to review Loose Balls: The Short, Wild Life Of The American Basketball Association, By Terry Pluto It is definitely handy for you who intend to obtain the much more priceless time for reading. Why do not you spend five minutes and also invest little cash to obtain guide Loose Balls: The Short, Wild Life Of The American Basketball Association, By Terry Pluto here? Never ever allow the brand-new thing goes away from you.

What do Julius Erving, Larry Brown, Moses Malone, Bob Costas, the Indiana Pacers, the San Antonio Spurs and the Slam Dunk Contest have in common? They all got their professional starts in the American Basketball Association.

What do Julius Erving, Larry Brown, Moses Malone, Bob Costas, the Indiana Pacers, the San Antonio Spurs and the Slam Dunk Contest have in common? They all got their professional starts in the American Basketball Association.

The NBA may have won the financial battle, but the ABA won the artistic war. With its stress on wide-open individual play, the adoption of the 3-point shot and pressing defense, and the encouragement of flashy moves and flying dunks, today's NBA is still—decades later —just the ABA without the red, white and blue ball.

Loose Balls is, after all these years, the definitive and most widely respected history of the ABA. It's a wild ride through some of the wackiest, funniest, strangest times ever to hit pro sports—told entirely through the (often incredible) words of those who played, wrote and connived their way through the league's nine seasons.

• Sales Rank: #128848 in Books
• Brand: Pluto, Terry
• Model: 3587530
• Published on: 2007-11-06
• Released on: 2007-11-06
• Original language: English
• Number of items: 1
• Dimensions: 9.25" h x 1.10" w x 6.12" l, 1.23 pounds
• Binding: Paperback
• 464 pages

From Publishers Weekly
Pluto, sports journalist for the Akron (Ohio) Beacon Journal , coauthored such bestsellers as Forty-Eight Minutes , with Bob Ryan, and Tark , with Jerry Tarkanian. This time, however, he will disappoint his readers. The story of the ABA--which lasted from 1967 to 1976, spawned such stars as Julius Erving and Moses Malone, and originated the three-point shot as well as the annual slam-dunk contest--should be an absorbing one, but it falls victim to Pluto's odd approach. Having interviewed many of the owners, managers, players, officials and commentators involved in the league, he cuts up their comments into short snippets (some only two or three sentences long) and arranges them according to a roughly chronological scenario. The resulting discontinuous, herky-jerky text is difficult to follow. Photos not seen by PW.
Copyright 1990 Reed Business Information, Inc.

From Library Journal
The ABA was born in 1967 and in nine tumultuous seasons introduced such legendary stars as Julius Erving, Connie Hawkins, George Gervin, and Moses Malone. Pluto, a basketball writer for the Akron Beacon Journal , spins an irreverent history in interview format of the league with the three-point shot, the slam dunk contest, the red, white, and blue ball. The ABA saga includes unsettled finances, ever-changing teams, and constant war with the more established National Basketball Association. As well as the stars, we meet the owners (Earl Foreman, John Y. Brown, and Charles O. Finley), the coaches (Hubie Brown, brother Larry Brown, Bob Bass, and Slick Leonard), the bad boys (Warren Jabali and John Brisker), the characters (Wendell Ladner and Marvin Barnes), and dozens of others. Well-told by participants, this is a history laced with humor from a league filled with fun. A must for any basketball fan and highly recommended for all libraries.
- Boyd Childress, Auburn Univ. Lib., Ala.
Copyright 1990 Reed Business Information, Inc.

Review
"ABA veterans say 'you had to be there,' and now, thanks to this book, we are." -- Steve Gietschier, The Sporting News

"Loose Balls is either the great American novel in oral-history sound bites or the definitive book on the 1970s, or both: sex, drugs, platform shoes, sideburns, slam dunks, midnight franchise shifts, million-dollar deferred-payment player contracts, the three-point shot, Dr. J., Marvin (Bad News) Barnes, LaVerne (Jelly) Tart and Pat Boone (yes, Pat Boone). Pro sports, the way they oughta be." -- Newsweek

"I assure you I could not recommend this book more highly. This is one of the funniest sports books of all-time." -- Bob Ryan, The Boston Globe

"The best sports book of the year? Loose Balls..." -- USA Today

Most helpful customer reviews

13 of 13 people found the following review helpful.
Among the Sports Illustrated's Top 100 Sports books
By Jim G
Hey, if you don't take MY word that this is an excellent read, refer to the 2002 Sportsman of the Year issue of Sports Illustrated. It has this in the top 100 sports books of all time.
As a kid who had one of those ABA basketballs in the 70's this brought back a LOT of memories...
It is the perfect book for someone on the go, or on a plane, or in other situations where a long drawn out read is not possible. It consists of short stories, woven together around various themes (the barnstorming nature of the ABA, tough guys in the league, etc.)
The most AMAZING thing about this book is a picture of Julius Erving, during his rookie year, shooting a free throw for the Virginia Squires. If you look in the background, you can count the number of fans in the stands on ONE HAND. Can you imagine? The chance to see Julius Erving (who gets his own special section of this book) in his ROOKIE YEAR?
Also, I never really knew the Connie Hawkins story until this book. Larry Brown, Dan Issel, Doug Moe, Zelmo Beaty, all your old ABA faves are here.
Plus, for stat geeks, a list of all the seasons, the standings, playoff results, etc are contained.
And pictures of the Miami Floridian 'ball girls' in tight-tights! :)

0 of 0 people found the following review helpful.
Inside the ABA
By Keith Wood
Interesting methodology. Pluto's series of interviews of ABA players, coaches and executives is a new approach to understanding the renegade ABA. Hard to follow at times. Yearly reviews at the end of each section helped to clarify the narrative.

0 of 0 people found the following review helpful.
Great easy read
By Amazon Customer
Great book, a slew of anecdotes about the teams and the players that made the ABA what it was

See all 135 customer reviews...

Loose Balls: The Short, Wild Life of the American Basketball Association, by Terry Pluto PDF
Loose Balls: The Short, Wild Life of the American Basketball Association, by Terry Pluto EPub
Loose Balls: The Short, Wild Life of the American Basketball Association, by Terry Pluto Doc
Loose Balls: The Short, Wild Life of the American Basketball Association, by Terry Pluto iBooks
Loose Balls: The Short, Wild Life of the American Basketball Association, by Terry Pluto rtf
Loose Balls: The Short, Wild Life of the American Basketball Association, by Terry Pluto Mobipocket
Loose Balls: The Short, Wild Life of the American Basketball Association, by Terry Pluto Kindle

^^ Ebook Download Loose Balls: The Short, Wild Life of the American Basketball Association, by Terry Pluto Doc

^^ Ebook Download Loose Balls: The Short, Wild Life of the American Basketball Association, by Terry Pluto Doc

^^ Ebook Download Loose Balls: The Short, Wild Life of the American Basketball Association, by Terry Pluto Doc

^^ Ebook Download Loose Balls: The Short, Wild Life of the American Basketball Association, by Terry Pluto Doc

## Download Satch, Dizzy, and Rapid Robert: The Wild Saga of Interracial Baseball Before Jackie Robinson, by Timothy M. Gay

Download Satch, Dizzy, and Rapid Robert: The Wild Saga of Interracial Baseball Before Jackie Robinson, by Timothy M. Gay

The publications Satch, Dizzy, And Rapid Robert: The Wild Saga Of Interracial Baseball Before Jackie Robinson, By Timothy M. Gay, from simple to difficult one will certainly be a quite helpful jobs that you could take to alter your life. It will not provide you negative declaration unless you do not get the meaning. This is certainly to do in checking out a book to get rid of the significance. Generally, this book entitled Satch, Dizzy, And Rapid Robert: The Wild Saga Of Interracial Baseball Before Jackie Robinson, By Timothy M. Gay is checked out since you truly similar to this sort of publication. So, you can get simpler to recognize the perception and definition. Again to always bear in mind is by reading this e-book Satch, Dizzy, And Rapid Robert: The Wild Saga Of Interracial Baseball Before Jackie Robinson, By Timothy M. Gay, you can fulfil hat your interest start by finishing this reading book.

Satch, Dizzy, and Rapid Robert: The Wild Saga of Interracial Baseball Before Jackie Robinson, by Timothy M. Gay

Download Satch, Dizzy, and Rapid Robert: The Wild Saga of Interracial Baseball Before Jackie Robinson, by Timothy M. Gay

Is Satch, Dizzy, And Rapid Robert: The Wild Saga Of Interracial Baseball Before Jackie Robinson, By Timothy M. Gay publication your favourite reading? Is fictions? Just how's concerning history? Or is the very best seller unique your choice to fulfil your extra time? And even the politic or religious books are you looking for now? Here we go we offer Satch, Dizzy, And Rapid Robert: The Wild Saga Of Interracial Baseball Before Jackie Robinson, By Timothy M. Gay book collections that you need. Lots of numbers of publications from several industries are offered. From fictions to science and spiritual can be searched as well as discovered right here. You could not stress not to find your referred book to read. This Satch, Dizzy, And Rapid Robert: The Wild Saga Of Interracial Baseball Before Jackie Robinson, By Timothy M. Gay is one of them.

Well, book Satch, Dizzy, And Rapid Robert: The Wild Saga Of Interracial Baseball Before Jackie Robinson, By Timothy M. Gay will make you closer to just what you are eager. This Satch, Dizzy, And Rapid Robert: The Wild Saga Of Interracial Baseball Before Jackie Robinson, By Timothy M. Gay will certainly be consistently great close friend whenever. You might not forcedly to always finish over reading an e-book basically time. It will be only when you have downtime as well as investing couple of time to make you really feel enjoyment with exactly what you read. So, you can get the significance of the notification from each sentence in the e-book.

Do you understand why you must review this website as well as exactly what the relation to reading e-book Satch, Dizzy, And Rapid Robert: The Wild Saga Of Interracial Baseball Before Jackie Robinson, By Timothy M. Gay In this modern era, there are numerous means to obtain guide as well as they will certainly be a lot easier to do. Among them is by obtaining the book Satch, Dizzy, And Rapid Robert: The Wild Saga Of Interracial Baseball Before Jackie Robinson, By Timothy M. Gay by on-line as just what we inform in the link download. Guide Satch, Dizzy, And Rapid Robert: The Wild Saga Of Interracial Baseball Before Jackie Robinson, By Timothy M. Gay could be a selection since it is so appropriate to your need now. To obtain guide online is extremely simple by only downloading them. With this possibility, you can check out the book anywhere and whenever you are. When taking a train, awaiting listing, and awaiting someone or other, you can read this online book Satch, Dizzy, And Rapid Robert: The Wild Saga Of Interracial Baseball Before Jackie Robinson, By Timothy M. Gay as a great friend once more.

Yeah, reading an e-book Satch, Dizzy, And Rapid Robert: The Wild Saga Of Interracial Baseball Before Jackie Robinson, By Timothy M. Gay can add your pals listings. This is among the formulas for you to be successful. As understood, success does not suggest that you have excellent things. Comprehending and knowing even more than various other will certainly provide each success. Beside, the message as well as impression of this Satch, Dizzy, And Rapid Robert: The Wild Saga Of Interracial Baseball Before Jackie Robinson, By Timothy M. Gay could be taken and also chosen to act.

Before Jackie Robinson integrated major league baseball in 1947, black and white ballplayers had been playing against one another for decades—even, on rare occasions, playing with each other. Interracial contests took place during the off-season, when major leaguers and Negro Leaguers alike fattened their wallets by playing exhibitions in cities and towns across America. These barnstorming tours reached new heights, however, when Satchel Paige and other African- American stars took on white teams headlined by the irrepressible Dizzy Dean. Lippy and funny, a born showman, the native Arkansan saw no reason why he shouldn’t pitch against Negro Leaguers. Paige, who feared no one and chased a buck harder than any player alive, instantly recognized the box-office appeal of competing against Dizzy Dean’s "All-Stars." Paige and Dean both featured soaring leg kicks and loved to mimic each other’s style to amuse fans. Skin color aside, the dirt-poor Southern pitchers had much in common.

Historian Timothy M. Gay has unearthed long-forgotten exhibitions where Paige and Dean dueled, and he tells the story of their pioneering escapades in this engaging book. Long before they ever heard of Robinson or Larry Doby, baseball fans from Brooklyn to Enid, Oklahoma, watched black and white players battle on the same diamond. With such Hall of Fame teammates as Josh Gibson, Turkey Stearnes, Mule Suttles, Oscar Charleston, Cool Papa Bell, and Bullet Joe Rogan, Paige often had the upper hand against Diz. After arm troubles sidelined Dean, a new pitching phenom, Bob Feller—Rapid Robert—assembled his own teams to face Paige and other blackballers. By the time Paige became Feller’s teammate on the Cleveland Indians in 1948, a rookie at age forty-two, Satch and Feller had barnstormed against each other for more than a decade.

These often obscure contests helped hasten the end of Jim Crow baseball, paving the way for the game’s integration. Satchel Paige, Dizzy Dean, and Bob Feller never set out to make social history—but that’s precisely what happened. Tim Gay has brought this era to vivid and colorful life in a book that every baseball fan will embrace.

• Sales Rank: #1636085 in Books
• Brand: Brand: Simon n Schuster
• Published on: 2010-03-16
• Released on: 2010-03-16
• Original language: English
• Number of items: 1
• Dimensions: 9.25" h x 1.16" w x 6.12" l, 1.26 pounds
• Binding: Hardcover
• 368 pages

Features

• Used Book in Good Condition

From Publishers Weekly
Jackie Robinson may have broken Major League Baseball's color barrier in 1947, but decades earlier, Negro Leaguers and white Major Leaguers shared the same fields in post-season barnstorming exhibitions around the country. Historian Gay (Tris Speaker) chronicles this oft-forgotten era, when such big names as Satchel Paige, Dizzy Dean and Bob Feller joined fellow future Hall of Famers Josh Gibson, Joe DiMaggio, and Stan Musial in wild games that often drew an entire community to the ballpark (violating countless Jim Crow laws in the process). Gay provides a fresh, comprehensive examination of baseball barnstorming, from the first recorded game between an all-black squad and an all-white squad, through the glory years of the Thirties and Forties, and into the post-Robinson era. With intricate summaries based on newspaper accounts and interviews, the author recreates lively game-day scenes that reveal the casual racism prevalent in American society at the time. Yet Gay also describes exhibition game scenes in which members of both races acted civilly (even friendly), transcending the prejudices of their time and paving the way for Robinson's historical debut.
Copyright © Reed Business Information, a division of Reed Elsevier Inc. All rights reserved.

From Booklist
In the wake of Larry Tye’s popular Satchel (2009) and Mark Ribowsky’s earlier, more engaging Don’t Look Back (1994), Gay’s celebration of baseball legends and barnstormers Satchel Paige, Dizzy Dean, and Bob Feller could generate interest among baseball-history buffs and readers of the aforementioned books. The author profiles all three players, who were among baseball’s superstars in the golden age of the 1930s and 1940s, and offers detailed coverage throughout those years of those games where their off-season careers intersected. It’s a lot to ask of readers to care about exhibition baseball games played 70 years ago, stars or not. And Gay has a way of making a good story read pedestrian. But he has also, almost despite himself, shown how transcendent (not to mention financially savvy) these three players could be, even when the game didn’t matter. --Alan Moores

Review
“ Tim Gay’s latest baseball book bubbles with fresh material, rollicking good

characters, and sociological insight. It is a wonder of research and a joy to read.”

—DAVID MARANISS, author of CLEMENTE and ROME 1960

“Read Tim Gay’s new book to learn how baseball’s color bar was being toppled

long before the world heard of Jackie Robinson or Branch Rickey. Read it to celebrate

three of the most dazzling pitchers on the planet. Read it because Gay is

a terrific reporter and writer and this is an irresistible read.”

—LARRY TYE, author of SATCHEL: THE LIFE AND TIMES OF AN AMERICAN LEGEND

“T im Gay takes us inside the world of interracial barnstorming at a time when

baseball, like the rest of America, was riven by race. This is an intriguing account

of larger-than-life ballplayers like Satchel Paige and Dizzy Dean, as well

as a revealing portrait of baseball at its worst, when Jim Crow ruled, and its

best, when it offered this nation a shared racial terrain. Well-researched and

fluidly told, this is baseball history worth reading.” —ROB RUCK, author of

THE TROPIC OF BASEBALL: BASEBALL IN THE DOMINICAN REPUBLIC

“T im Gay has put on his detective cap again as he did in his earlier book on Tris

Speaker. This time he trains his magnifying glass on a largely unknown corner

of baseball history—the world of barnstorming and the three heroes who left

their marks on it, a subject that has never been fully explored. . . . Gay successfully

separates fact from fiction, clearing a path for both future scholars and

today’s fans to follow and enjoy.” —JOHN HOLWAY, author of

THE COMPLETE BOOK OF BASEBALL’S NEGRO LEAGUES

“ Satch, Dizzy & Rapid Robert is a delightful look inside forgotten chapters of

baseball lore and legend. Thanks to Tim Gay, these classic barnstorming contests

finally get attention they so richly deserve.” —TIM WENDEL, author of

CASTRO’S CURVEBALL and HIGH HEAT: THE SECRET

HISTORY OF THE FASTBALL AND THE IMPROBABLE SEARCH FOR

THE FASTEST PITCHER OF ALL TIME

“Jackie Robinson integrated the major leagues in 1947, but off-season "barnstorming" games by pro players were integrated before World War II. The larger-than-life Satchel Paige and Dizzy Dean played, one black, one white, both possessed of unequaled skill, panache, and an innate sense of marketing. Imagine a country fighting economic upheaval and starved for heroes and entertainment. Add the precocious Bob Feller, whose fastball was measured at better than 104 miles per hour, and you have a new classic baseball book. Gay (Tris Speaker) shows these men bringing integrated competition to baseball fans far from big league stadiums, from Cuba to the Pacific coast. With events that defy the imagination. Highly recommended.”

-- LIBRARY JOURNAL

Most helpful customer reviews

11 of 11 people found the following review helpful.
Baseball's Promotional Stunts
By Larry Underwood
For many baseball players during the early part of the 20th century, the regular season's wages paid such a paltry sum, they had to work during the off-season, as well, just to make ends meet. For these guys, there were no big endorsement deals; no long-term contracts that paid them huge sums of money. The "big name" players would usually hit the road after the regular season had drawn to a conclusion, and take their acts to places that rarely had the chance to watch major league action; towns like Des Moines, Omaha, Kankakee, or Fargo. These folks who normally wouldn't get the chance to see the likes of Babe Ruth or Lou Gehrig, now had the chance to see these legends perform up close, in a very informal environment; barnstorming filled a void for thousands of fans, from coast to coast, and the players became even bigger legends with the masses.

With that scenario as a backdrop, Timothy M Gay has compiled a wonderful story of how three of the game's most colorful, and talented performers - Satchel Paige, Dizzy Dean and Bob Feller - got together during an off-season to create some magic for a nation in the throes of the Great Depression; and give fans a preview of interracial baseball, long before Jackie Robinson officially broke the color barrier in 1947.

The performances of the players were never recorded in the official archives of major league baseball; but for the fans who witnessed the action - on and off the field - this was as good as it gets; and the memories lasted a lifetime.

7 of 7 people found the following review helpful.
Gay takes reader on a delightful barnstorming trip
By Barry Sparks
Any subject is in good hands with author Tim Gay, a splendid writer and meticulous researcher. In Satch, Dizzy and Rapid Robert, Gay does an excellent job of chronicling the interracial baseball exhibitions before Jackie Robinson broke the color barrier in 1947.

Satchel Paige, Dizzy Dean and Bob Feller are the main characters in these barnstorming exhibition games which started in 1934 and continued through 1947. Barnstorming was a way for entrepreneurial baseball players to try to earn some extra money. These interracial exhibition games "combing back roads, were part of the last gasp before television, mass marketing and interstate highways forever dulled our culture."

Gay writes that the interracial exhibition games "helped puncture baseball apartheid. They went a long way toward making the game the national pastime."

Satch and Dizzy first battled each other in 1934 at Wrigley Field in Los Angeles in front of 17,000. They both pitched 13 innings and Dizzy struck out 13 and gave up one run, while Satch struck out 17 and hurled a shutout. While the fabled match up has been recounted by Bill Veeck and others, no record of the game has been found.

Feller first met Satch in Des Moines, Iowa, in 1936 as a 17-year-old. The last time they faced each other was Nov. 2, 1947, in Los Angeles. By 1947, baseball integration had taken away the novelty of interracial barnstorming and the days of baseball's two fastest pitchers matching skills against each other were virtually over.

Feller's 1946 barnstorming tour was called "the most successful in baseball history." His teams played 22 games, including 19 against the Satchel Paige Negro All-Stars. Feller's squad went 17-5 and drew 250,000 fans. On that historic tour, Feller introduced plane travel to the majors, brought big-time baseball to the West Coast and gave sorely needed exposure to black stars. To Feller, barnstorming was strictly a commercial, money-maker. He didn't see it as a societal undertaking.

In all, Satch, who Joe DiMaggio and Dizzy Dean both called "the greatest pitcher I ever saw," faced Dean in two dozen exhibitions and twice that many against Feller.

Satch made his major league debut on July 9, 1948, at age 42 with the Cleveland Indians. Satch drew 210,000 fans in the first three games in pitched in the majors. The veteran hurler won six games for the Indians, helping to get them to the World Series.

Gay paints interesting portraits of Satch, Dizzy and Rapid Robert while giving you a real sense of what barnstorming was like. He also covers the feud between Feller and Jackie Robinson.

This book is well-written, thoroughly researched and well documented. It brings together all the elements that make an exceptional book.

7 of 7 people found the following review helpful.
A fascinating look at three of baseball's greatest characters on one of its most colorful stages
By Pat M
In "Satch, Dizzy & Rapid Robert", Timothy M. Gay brings to life the largely forgotten story of the interracial barnstorming games of the 1930s and 1940s. Despite the opposition of Commissioner Landis, these games thrived in the offseason because the players needed the money and the public, especially in smaller towns and the then-Major-League-deprived West Coast wanted to see the stars, white and black. And the biggest star on the barnstorming circuit was the ageless Satchel Paige. Gay begins in the thirties and the exploits of Paige and Dizzy Dean who, fresh off his Cardinals' World Series Sweep of the Tigers, had replaced Babe Ruth as the pre-eminent Major Leaguer. Gay aptly compares Diz and Satch as fastball throwing versions of Huck Finn and Jim, and his recounting of the games in their barnstorming tours beginning in 1934 flows like a journey down the Mississippi. He punctuates the flow of these games - painstakingly recounted from the limited press coverage - with fascinating vignettes of the other characters in Satch's show. These include future Hall of Famers from the Negro Leagues, such as Oscar Charleston, as well as the impresarios of the Negro Leagues and the major leaguers who joined Diz on tour. Above all this, are the continuing stories of the three principals - Satchel Paige, Dizzy Dean, and Bob Feller. Feller, who approached the tours as both player and promoter, reflected the often conflicted racial views of that era. Gay recounts how Feller, a friend and advocate for Paige, continually belittled the abilities and accomplishments of Jackie Robinson. Ultimately, it was Robinson and the others who integrated the major leagues that spelled the end for the Negro Leagues. Soon, television and better pay for big leaguers put an end to barnstorming. Fortunately for us, Timothy Gay did not heed Satchel Paige's advice - "Don't look back" - and has given us a marvellous look back at a fascinating chapter in the history of our National Pastime.

See all 15 customer reviews...

Satch, Dizzy, and Rapid Robert: The Wild Saga of Interracial Baseball Before Jackie Robinson, by Timothy M. Gay PDF
Satch, Dizzy, and Rapid Robert: The Wild Saga of Interracial Baseball Before Jackie Robinson, by Timothy M. Gay EPub
Satch, Dizzy, and Rapid Robert: The Wild Saga of Interracial Baseball Before Jackie Robinson, by Timothy M. Gay Doc
Satch, Dizzy, and Rapid Robert: The Wild Saga of Interracial Baseball Before Jackie Robinson, by Timothy M. Gay iBooks
Satch, Dizzy, and Rapid Robert: The Wild Saga of Interracial Baseball Before Jackie Robinson, by Timothy M. Gay rtf
Satch, Dizzy, and Rapid Robert: The Wild Saga of Interracial Baseball Before Jackie Robinson, by Timothy M. Gay Mobipocket
Satch, Dizzy, and Rapid Robert: The Wild Saga of Interracial Baseball Before Jackie Robinson, by Timothy M. Gay Kindle

## Download Satch, Dizzy, and Rapid Robert: The Wild Saga of Interracial Baseball Before Jackie Robinson, by Timothy M. Gay Doc

## Download Satch, Dizzy, and Rapid Robert: The Wild Saga of Interracial Baseball Before Jackie Robinson, by Timothy M. Gay Doc

## Download Satch, Dizzy, and Rapid Robert: The Wild Saga of Interracial Baseball Before Jackie Robinson, by Timothy M. Gay Doc

## Download Satch, Dizzy, and Rapid Robert: The Wild Saga of Interracial Baseball Before Jackie Robinson, by Timothy M. Gay Doc